CiviNow
Chicago

How fast does Ward 11 close what residents report?

A ward-level record of resolution speed, measured from each 311 request's created_at to its closed_date.

9
of 50 wards
Closes issues faster than 9 of Chicago's 50 wards
Median time open
1.7days
Citywide median
0.6days
Vs last month
0% slower
Currently open
3,043issues
Total closed
48,822requests
Capped at 90 days
3,977requests
Requests open longer than 90 days are capped to prevent outliers from skewing the median.
Median days to close, by request type
Graffiti
0.6d
Trees
26.8d
Garbage & Recycling
9.5d
Street Lights
3.3d
Rodents & Pests
2.9d
Potholes
12.0d
Abandoned Vehicles
6.9d
Water & Sewer
10.0d
Signs & Traffic
28.5d
Animals
3.2d
Buildings
40.7d
Business & Consumer
16.8d
Streets & Sidewalks
61.7d
Snow & Ice
1.9d
Bars show median days across all closed non-duplicate requests in this category.
Median days to close — monthly trend
2026-022026-032026-042026-052026-062026-07
Percentile rank reflects this ward's median resolution time against all 50 Chicago wards — recomputed monthly. Resolution time capped at 90 days (3,977 requests affected). Source: City of Chicago 311 service requests (created_at → closed_date).
Nicole T. Lee
Ward 11 · since 2022
Attendance
100%
Open
3092
See the full record →
Upcoming in Ward 11
No upcoming meetings scheduled.
311 this month
3,043
Opened
48,822
Closed
1.7d
Median