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Ward vitals
Feed
0new today
3285 open issues in Ward 16
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Alderman
98% attendance
Stephanie D. Coleman · 35378 votes this term
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Community
318neighbors
41 answers on the public record
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How fast does Ward 16 close what residents report?

A ward-level record of resolution speed, measured from each 311 request's created_at to its closed_date.

30
of 50 wards
Closes issues faster than 30 of Chicago's 50 wards
Median time open
3.3days
Citywide median
0.6days
Vs last month
↑0% slower
Currently open
3,096issues
Total closed
59,815requests
Capped at 90 days
4,825requests
Requests open longer than 90 days are capped to prevent outliers from skewing the median.
Median days to close, by request type
Garbage & Recycling
10.3d
Trees
16.4d
Water & Sewer
5.6d
Animals
3.9d
Buildings
34.4d
Street Lights
3.7d
Abandoned Vehicles
8.4d
Graffiti
0.8d
Potholes
17.7d
Rodents & Pests
3.0d
Signs & Traffic
19.7d
Streets & Sidewalks
48.2d
Business & Consumer
20.9d
Snow & Ice
1.7d
Bars show median days across all closed non-duplicate requests in this category.
Median days to close — monthly trend
2026-022026-032026-042026-052026-062026-07
Percentile rank reflects this ward's median resolution time against all 50 Chicago wards — recomputed monthly. Resolution time capped at 90 days (4,825 requests affected). Source: City of Chicago 311 service requests (created_at → closed_date).
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Stephanie D. Coleman
Ward 16 · since 2019
Attendance
98%
Open
3285
See the full record →
Upcoming in Ward 16
No upcoming meetings scheduled.
311 this month
3,096
Opened
59,815
Closed
3.3d
Median