CiviNow
Chicago

How fast does Ward 18 close what residents report?

A ward-level record of resolution speed, measured from each 311 request's created_at to its closed_date.

40
of 50 wards
Closes issues faster than 40 of Chicago's 50 wards
Median time open
4.2days
Citywide median
0.6days
Vs last month
1% slower
Currently open
4,140issues
Total closed
50,524requests
Capped at 90 days
5,168requests
Requests open longer than 90 days are capped to prevent outliers from skewing the median.
Median days to close, by request type
Garbage & Recycling
12.6d
Trees
23.6d
Water & Sewer
13.1d
Street Lights
3.7d
Potholes
9.5d
Animals
3.9d
Graffiti
0.9d
Abandoned Vehicles
12.8d
Signs & Traffic
32.8d
Rodents & Pests
3.3d
Streets & Sidewalks
62.4d
Buildings
44.8d
Snow & Ice
0.6d
Business & Consumer
19.9d
Noise
0.0d
Bars show median days across all closed non-duplicate requests in this category.
Median days to close — monthly trend
2026-022026-032026-042026-052026-062026-07
Percentile rank reflects this ward's median resolution time against all 50 Chicago wards — recomputed monthly. Resolution time capped at 90 days (5,168 requests affected). Source: City of Chicago 311 service requests (created_at → closed_date).
Derrick G. Curtis
Ward 18 · since 2015
Attendance
93%
Open
4162
See the full record →
Upcoming in Ward 18
No upcoming meetings scheduled.
311 this month
4,140
Opened
50,524
Closed
4.2d
Median