CiviNow
Chicago

How fast does Ward 19 close what residents report?

A ward-level record of resolution speed, measured from each 311 request's created_at to its closed_date.

36
of 50 wards
Closes issues faster than 36 of Chicago's 50 wards
Median time open
4.0days
Citywide median
0.6days
Vs last month
0% slower
Currently open
5,133issues
Total closed
47,715requests
Capped at 90 days
4,863requests
Requests open longer than 90 days are capped to prevent outliers from skewing the median.
Median days to close, by request type
Trees
20.9d
Garbage & Recycling
10.1d
Water & Sewer
12.8d
Street Lights
4.0d
Potholes
4.8d
Animals
2.7d
Rodents & Pests
4.0d
Streets & Sidewalks
71.5d
Buildings
31.5d
Abandoned Vehicles
13.6d
Signs & Traffic
19.6d
Snow & Ice
0.6d
Business & Consumer
27.1d
Graffiti
0.0d
Noise
0.0d
Other
0.0d
Bars show median days across all closed non-duplicate requests in this category.
Median days to close — monthly trend
2026-022026-032026-042026-052026-062026-07
Percentile rank reflects this ward's median resolution time against all 50 Chicago wards — recomputed monthly. Resolution time capped at 90 days (4,863 requests affected). Source: City of Chicago 311 service requests (created_at → closed_date).
Matthew J. O'Shea
Ward 19 · since 2011
Attendance
100%
Open
4884
See the full record →
Upcoming in Ward 19
No upcoming meetings scheduled.
311 this month
5,133
Opened
47,715
Closed
4.0d
Median