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Ward vitals
Feed
0new today
2877 open issues in Ward 20
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Alderman
92% attendance
Jeanette B. Taylor · 35378 votes this term
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Community
318neighbors
41 answers on the public record
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How fast does Ward 20 close what residents report?

A ward-level record of resolution speed, measured from each 311 request's created_at to its closed_date.

35
of 50 wards
Closes issues faster than 35 of Chicago's 50 wards
Median time open
4.0days
Citywide median
0.6days
Vs last month
↑0% slower
Currently open
2,535issues
Total closed
41,718requests
Capped at 90 days
3,738requests
Requests open longer than 90 days are capped to prevent outliers from skewing the median.
Median days to close, by request type
Garbage & Recycling
16.7d
Trees
16.1d
Street Lights
3.3d
Animals
3.7d
Buildings
36.7d
Water & Sewer
3.6d
Abandoned Vehicles
10.7d
Graffiti
0.8d
Potholes
12.8d
Rodents & Pests
3.2d
Signs & Traffic
25.1d
Streets & Sidewalks
36.6d
Snow & Ice
3.2d
Business & Consumer
21.3d
Noise
0.0d
Bars show median days across all closed non-duplicate requests in this category.
Median days to close — monthly trend
2026-022026-032026-042026-052026-062026-07
Percentile rank reflects this ward's median resolution time against all 50 Chicago wards — recomputed monthly. Resolution time capped at 90 days (3,738 requests affected). Source: City of Chicago 311 service requests (created_at → closed_date).
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Jeanette B. Taylor
Ward 20 · since 2019
Attendance
92%
Open
2877
See the full record →
Upcoming in Ward 20
No upcoming meetings scheduled.
311 this month
2,535
Opened
41,718
Closed
4.0d
Median