CiviNow
Chicago

How fast does Ward 21 close what residents report?

A ward-level record of resolution speed, measured from each 311 request's created_at to its closed_date.

43
of 50 wards
Closes issues faster than 43 of Chicago's 50 wards
Median time open
4.8days
Citywide median
0.6days
Vs last month
0% slower
Currently open
5,961issues
Total closed
65,823requests
Capped at 90 days
6,538requests
Requests open longer than 90 days are capped to prevent outliers from skewing the median.
Median days to close, by request type
Garbage & Recycling
10.9d
Trees
23.5d
Animals
3.7d
Street Lights
3.4d
Water & Sewer
7.3d
Potholes
6.2d
Buildings
36.0d
Abandoned Vehicles
12.8d
Streets & Sidewalks
66.8d
Rodents & Pests
3.1d
Signs & Traffic
18.9d
Business & Consumer
21.4d
Snow & Ice
2.1d
Graffiti
0.8d
Noise
0.0d
Bars show median days across all closed non-duplicate requests in this category.
Median days to close — monthly trend
2026-022026-032026-042026-052026-062026-07
Percentile rank reflects this ward's median resolution time against all 50 Chicago wards — recomputed monthly. Resolution time capped at 90 days (6,538 requests affected). Source: City of Chicago 311 service requests (created_at → closed_date).
Ronnie L. Mosley
Ward 21 · since 2023
Attendance
98%
Open
5826
See the full record →
Upcoming in Ward 21
No upcoming meetings scheduled.
311 this month
5,961
Opened
65,823
Closed
4.8d
Median