CiviNow
Chicago

How fast does Ward 24 close what residents report?

A ward-level record of resolution speed, measured from each 311 request's created_at to its closed_date.

45
of 50 wards
Closes issues faster than 45 of Chicago's 50 wards
Median time open
5.1days
Citywide median
0.6days
Vs last month
0% faster
Currently open
2,818issues
Total closed
42,751requests
Capped at 90 days
4,842requests
Requests open longer than 90 days are capped to prevent outliers from skewing the median.
Median days to close, by request type
Garbage & Recycling
26.1d
Trees
24.7d
Street Lights
4.1d
Graffiti
0.7d
Animals
3.7d
Buildings
54.7d
Water & Sewer
5.9d
Abandoned Vehicles
13.9d
Rodents & Pests
3.0d
Potholes
38.2d
Signs & Traffic
23.8d
Streets & Sidewalks
36.6d
Snow & Ice
4.5d
Business & Consumer
19.7d
Bars show median days across all closed non-duplicate requests in this category.
Median days to close — monthly trend
2026-022026-032026-042026-052026-062026-07
Percentile rank reflects this ward's median resolution time against all 50 Chicago wards — recomputed monthly. Resolution time capped at 90 days (4,842 requests affected). Source: City of Chicago 311 service requests (created_at → closed_date).
Monique L. Scott
Ward 24 · since 2022
Attendance
96%
Open
3041
See the full record →
Upcoming in Ward 24
No upcoming meetings scheduled.
311 this month
2,818
Opened
42,751
Closed
5.1d
Median