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Ward vitals
Feed
0new today
4017 open issues in Ward 28
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Alderman
100% attendance
Jason C. Ervin · 96453 votes this term
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Community
318neighbors
41 answers on the public record
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How fast does Ward 28 close what residents report?

A ward-level record of resolution speed, measured from each 311 request's created_at to its closed_date.

48
of 50 wards
Closes issues faster than 48 of Chicago's 50 wards
Median time open
5.7days
Citywide median
0.6days
Vs last month
↓0% faster
Currently open
4,106issues
Total closed
60,971requests
Capped at 90 days
6,952requests
Requests open longer than 90 days are capped to prevent outliers from skewing the median.
Median days to close, by request type
Garbage & Recycling
20.0d
Trees
14.9d
Street Lights
11.0d
Graffiti
0.3d
Potholes
18.6d
Abandoned Vehicles
10.9d
Animals
3.6d
Signs & Traffic
50.8d
Buildings
38.1d
Water & Sewer
8.0d
Streets & Sidewalks
60.9d
Rodents & Pests
2.9d
Business & Consumer
19.5d
Snow & Ice
6.4d
Noise
0.0d
Bars show median days across all closed non-duplicate requests in this category.
Median days to close — monthly trend
2026-022026-032026-042026-052026-062026-07
Percentile rank reflects this ward's median resolution time against all 50 Chicago wards — recomputed monthly. Resolution time capped at 90 days (6,952 requests affected). Source: City of Chicago 311 service requests (created_at → closed_date).
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Jason C. Ervin
Ward 28 · since 2011
Attendance
100%
Open
4017
See the full record →
Upcoming in Ward 28
No upcoming meetings scheduled.
311 this month
4,106
Opened
60,971
Closed
5.7d
Median