CiviNow
Chicago

How fast does Ward 36 close what residents report?

A ward-level record of resolution speed, measured from each 311 request's created_at to its closed_date.

27
of 50 wards
Closes issues faster than 27 of Chicago's 50 wards
Median time open
2.9days
Citywide median
0.6days
Vs last month
0% slower
Currently open
3,500issues
Total closed
47,010requests
Capped at 90 days
4,494requests
Requests open longer than 90 days are capped to prevent outliers from skewing the median.
Median days to close, by request type
Garbage & Recycling
10.8d
Trees
18.0d
Graffiti
0.6d
Abandoned Vehicles
12.1d
Potholes
25.1d
Street Lights
3.3d
Water & Sewer
8.8d
Rodents & Pests
3.6d
Signs & Traffic
26.1d
Animals
3.9d
Buildings
58.7d
Streets & Sidewalks
49.3d
Business & Consumer
16.0d
Snow & Ice
4.0d
Bars show median days across all closed non-duplicate requests in this category.
Median days to close — monthly trend
2026-022026-032026-042026-052026-062026-07
Percentile rank reflects this ward's median resolution time against all 50 Chicago wards — recomputed monthly. Resolution time capped at 90 days (4,494 requests affected). Source: City of Chicago 311 service requests (created_at → closed_date).
Gilbert Villegas
Ward 36 · since 2015
Attendance
95%
Open
3717
See the full record →
Upcoming in Ward 36
No upcoming meetings scheduled.
311 this month
3,500
Opened
47,010
Closed
2.9d
Median