CiviNow
Chicago

How fast does Ward 5 close what residents report?

A ward-level record of resolution speed, measured from each 311 request's created_at to its closed_date.

32
of 50 wards
Closes issues faster than 32 of Chicago's 50 wards
Median time open
3.7days
Citywide median
0.6days
Vs last month
1% slower
Currently open
2,191issues
Total closed
27,049requests
Capped at 90 days
2,817requests
Requests open longer than 90 days are capped to prevent outliers from skewing the median.
Median days to close, by request type
Trees
12.9d
Buildings
36.6d
Street Lights
4.6d
Garbage & Recycling
9.7d
Animals
3.4d
Potholes
15.7d
Water & Sewer
15.7d
Abandoned Vehicles
9.9d
Signs & Traffic
24.3d
Rodents & Pests
2.8d
Streets & Sidewalks
45.1d
Graffiti
0.8d
Business & Consumer
20.7d
Snow & Ice
1.6d
Noise
0.0d
Bars show median days across all closed non-duplicate requests in this category.
Median days to close — monthly trend
2026-022026-032026-042026-052026-062026-07
Percentile rank reflects this ward's median resolution time against all 50 Chicago wards — recomputed monthly. Resolution time capped at 90 days (2,817 requests affected). Source: City of Chicago 311 service requests (created_at → closed_date).
Desmon C. Yancy
Ward 5 · since 2023
Attendance
98%
Open
2304
See the full record →
Upcoming in Ward 5
No upcoming meetings scheduled.
311 this month
2,191
Opened
27,049
Closed
3.7d
Median